When news broke on March 22 that the City of Atlanta was grappling with a ransomware infection, it understandably made national headlines. Here was a major U.S. city being extorted by cybercriminals, its IT infrastructure devastated. Operations in five of the city's 13 departments were seriously disrupted, which triggered far-reaching, public-facing consequences. Residents couldn't pay water bills. Courts were unable to validate warrants. The police department and other city employees had to revert back to filing paperwork by hand. Public wi-fi at the nation's busiest airport was down for two weeks. Years' worth of files and correspondence were reportedly lost.
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