The security flaw, tracked as CVE-2024-28987, received a 9.1 severity rating in the Common Vulnerability Scoring System. The security blunder affects Web Help Desk 12.8.3 HF1 and its previous versions, and users are encouraged to manually install the 12.8.3 HF2 to potentially remove the baked-in creds.
Article Link: SolarWinds issues update to fix hardcoded vulnerability in Web Help Desk software | SC Media