Ransomware 'customer support' chat reveals criminals' ruthlessness

Ransomware criminals chatting up victims, offering to delay deadlines, showing how to obtain Bitcoin, dispensing the kind of customer support that consumers lust for from their cable and mobile plan providers, PC and software makers? What’s not to love? Finnish security vendor F-Secure yesterday…

Article Link: http://www.itworld.com/article/3173698/security/ransomware-customer-support-chat-reveals-criminals-ruthlessness.html#tk.rss_news